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Manager guide

Manage your fleet

Prepare your VTC fleet before the first rides: register your vehicles, validate your drivers, and set your quality standards.

Fleet manager preparing with Sigma VTC

Step 1

Create and configure your fleet

In the Sigma VTC app, go to your profile and select 'Create a fleet'. Name your company and fill in the basic information.

Once your fleet is created, you gain access to the manager dashboard, which centralizes vehicle, driver, and revenue management.

Step 2

Register each vehicle

Every vehicle in your fleet must be registered individually. Enter the license plate, make, model, and upload the required photos.

Upload mandatory documents: registration certificate, insurance, and roadworthiness test. Each vehicle will be validated by our team before going live.

An unvalidated vehicle cannot be used for rides. Submit clear, up-to-date documents to speed up the process.

Clear documents

Photograph your documents flat, in good light, with no glare or cropped edges.

Regular maintenance

Schedule inspections and insurance renewals to avoid service interruptions.

Step 3

Register and validate your drivers

Invite your drivers from the dashboard. They will receive an in-app notification to join your fleet.

Each driver must submit personal documents: VTC professional card, driving license, and ID. Our team reviews every application.

Once validated, a driver can immediately start receiving rides with your fleet vehicles. Track each application status in real time.

Simple invitation

Drivers receive an invite directly in the app — no external steps required.

Real-time tracking

Check each driver's validation status from your manager dashboard.

Step 4

Prepare your team for client service

Your fleet's service quality depends on every single driver. Set shared standards to ensure a consistent experience for your clients.

Communicate best practices to your drivers: professional attire, clean vehicle, personalized greeting using the passenger's first name, help with luggage.

Encourage active listening: adjust music, temperature, and conversation to passenger preferences. Discretion and courtesy are the keys to premium service.

Dress code

Set a simple, elegant dress code that all your drivers can follow.

Ongoing training

Share client feedback and best practices regularly to continuously improve service.

Step 5

Track your fleet activity

Your dashboard shows active drivers, today's rides, and generated revenue in real time.

Analyze performance to identify the most profitable time slots and optimize driver availability. A well-managed fleet maximizes your earnings.

Manager checklist — Before the first rides

  • Fleet created and configured in the app
  • All vehicles registered with validated documents
  • All drivers invited, registered, and validated
  • Client service standards communicated to the team
  • Manager dashboard functional and accessible
  • First test ride completed with a validated driver

Ready to launch your fleet?

Download Sigma VTC and create your fleet now to start managing your drivers.