Manager guide
Manage your fleet
Prepare your VTC fleet before the first rides: register your vehicles, validate your drivers, and set your quality standards.

Manager guide
Prepare your VTC fleet before the first rides: register your vehicles, validate your drivers, and set your quality standards.

Step 1
In the Sigma VTC app, go to your profile and select 'Create a fleet'. Name your company and fill in the basic information.
Once your fleet is created, you gain access to the manager dashboard, which centralizes vehicle, driver, and revenue management.
Step 2
Every vehicle in your fleet must be registered individually. Enter the license plate, make, model, and upload the required photos.
Upload mandatory documents: registration certificate, insurance, and roadworthiness test. Each vehicle will be validated by our team before going live.
An unvalidated vehicle cannot be used for rides. Submit clear, up-to-date documents to speed up the process.
Photograph your documents flat, in good light, with no glare or cropped edges.
Schedule inspections and insurance renewals to avoid service interruptions.
Step 3
Invite your drivers from the dashboard. They will receive an in-app notification to join your fleet.
Each driver must submit personal documents: VTC professional card, driving license, and ID. Our team reviews every application.
Once validated, a driver can immediately start receiving rides with your fleet vehicles. Track each application status in real time.
Drivers receive an invite directly in the app — no external steps required.
Check each driver's validation status from your manager dashboard.
Step 4
Your fleet's service quality depends on every single driver. Set shared standards to ensure a consistent experience for your clients.
Communicate best practices to your drivers: professional attire, clean vehicle, personalized greeting using the passenger's first name, help with luggage.
Encourage active listening: adjust music, temperature, and conversation to passenger preferences. Discretion and courtesy are the keys to premium service.
Set a simple, elegant dress code that all your drivers can follow.
Share client feedback and best practices regularly to continuously improve service.
Step 5
Your dashboard shows active drivers, today's rides, and generated revenue in real time.
Analyze performance to identify the most profitable time slots and optimize driver availability. A well-managed fleet maximizes your earnings.
Download Sigma VTC and create your fleet now to start managing your drivers.